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If your system software version is lower than Android 6.0, please update the software to configure App permissions. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices Bluetooth: Used to search for nearby Galaxy devices using Bluetooth. Microphone: Used for high-frequency audio when searching for Galaxy devices. Storage: Used to save the files necessary for data transfer Call logs: Used to transfer call log data The following permissions are required for the app service. (The options described above may not be available, depending on your device manufacturer and OS version.) If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. If you are using a wired connection, your device must support a 'Transferring media files (MTP)' USB option to allow content to be transferred.ģ.

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To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.Ģ.

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* Note: For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.ġ. HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

If your S2 does not work properly, please try after firmware update. * Note: For Galaxy S2, old OS (GB/ICS) version can cause incompatibility.

Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2).

You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher). Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only) * Note: For more information and step-by-step directions, go to PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started Import from iCloud™: iOS 4.2.1 or higher and Apple ID

Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector

iOS™ owners - use the option that’s best for you:.

Wired transfer: Android 4.3 or higher, charger cable, and a USB connector Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.) Wireless transfer: Android 4.0 or higher Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™. ▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

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Please reboot a phone and go to Settings → Apps → Google Play Store → Clear cache and data → Then, try to download again.

If you are unable to download through the Google Play Store, please follow the instructions below.

The app works with many devices, such as iOS, Android, and PC. Transfer all of your content from your old phone to your new Galaxy device.

Samsung Smart Switch Mobile is an app that allows you to transfer your content from an older device to your new Samsung phone.